E-Commerce Platform
The retailer's existing platform couldn't handle their catalog size or peak traffic, checkout abandonment was climbing, and every product or pricing change needed a developer to ship it.
38% Faster page load times
AI-POWERED. BUILT TO SCALE.
Case Studies
A closer look at the problems behind each project, how I approached them, and what changed.
The retailer's existing platform couldn't handle their catalog size or peak traffic, checkout abandonment was climbing, and every product or pricing change needed a developer to ship it.
38% Faster page load times
Support volume was outpacing the team's ability to answer, and responses were inconsistent because reps were searching scattered docs and past tickets for every query.
60% Of incoming queries deflected without a human
Inventory, procurement, and finance each lived in separate spreadsheets that constantly drifted out of sync, and closing the books each month meant manually reconciling numbers across five people.
1 System of record instead of 5+ spreadsheets
The client needed a HIPAA-compliant way to deliver video consultations and e-prescriptions cross-platform, without maintaining two separate native codebases or gambling on compliance after the fact.
1 Codebase shipping both iOS and Android
Users were manually piecing together portfolio performance across three different broker exports in spreadsheets, with no single real-time view of allocation or risk.
3 Broker accounts unified into one live view